Privacy Policy

Last Updated: May 1, 2025

1. Introduction

At KetoSnap AI, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and related services (collectively, the “Service”).

Please read this Privacy Policy carefully. By using our Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

Personal Data

We may collect the following personal information:

• Account Information: When you create an account, we collect your email address, name, and password.
• Profile Information: You may choose to provide additional information such as your dietary goals.
• Payment Information: If you make purchases through our Service, our payment processors collect your payment information.

Body Information

To provide you with personalized nutrition recommendations and track your progress towards health goals, we may collect:

• Body Measurements: Information such as height, weight, body mass index (BMI), and other physical measurements you choose to provide.
• Health Goals: Information about your dietary preferences, fitness objectives, and other health-related goals.
• Progress Data: Information about changes in your body measurements and progress towards your health goals over time.

Food and Nutrition Data

Our primary function is to analyze food and provide nutritional information. To do this, we collect:

• Food Images: Photos of food that you take or upload for analysis.
• Nutritional Data: Information about the foods you scan or log, including ingredients, nutritional content, and keto-friendliness.
• Pantry Information: Data about food items you have available for meal planning.

Surroundings Information

When you take photos of food using our app, we may collect:

• Camera Data: Access to your device's camera is required for taking food photos.
• Image Content: The images you take may include information about your surroundings, such as the environment where you eat.
• Image Metadata: Technical information associated with the images you upload, which may include time and location data if enabled on your device.

Usage Data

We automatically collect certain information when you use our Service:

• Device Information: Device type, operating system, and browser information.
• Log Data: IP address, access times, pages viewed, and app features used.
• Location Data: General location information derived from your IP address or, if you allow, more precise location from your device.
• User ID: A unique identifier assigned to your account to help us provide and maintain our Service.
• Purchase History: Records of your transactions and subscriptions within our Service.

3. How We Use Your Information

We use the information we collect for various purposes:

• Providing the Service: To analyze food images, generate nutritional information, provide keto scores, and create personalized recipe recommendations.
• Improving the Service: To enhance our AI's ability to recognize and analyze food accurately.
• Personalization: To tailor the Service to your preferences, body metrics, and dietary goals.
• Communication: To respond to your inquiries, provide updates about our Service, and send notifications you've requested.
• Account Management: To create and maintain your account, process payments, and track subscription status.
• Analytics: To understand how users interact with our Service and improve its functionality.

4. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who help us provide and improve our Service, such as cloud storage providers, payment processors, and analytics services.
• AI and Machine Learning Partners: To improve our food recognition and nutritional analysis capabilities.
• Legal Requirements: When required by law, to protect our rights, or in response to a legal process.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request copies of your personal information.
• Correction: The right to request that we correct incomplete or inaccurate information.
• Deletion: The right to request that we delete your personal information.
• Restriction: The right to request that we restrict the processing of your information.
• Data Portability: The right to receive your personal information in a structured, commonly used format.
• Objection: The right to object to our processing of your personal information.

To exercise these rights, please contact us at privacy@ketosnapai.com.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information.

9. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your personal information when it is transferred internationally.

10. Cookies and Similar Technologies

We may use cookies, pixels, and similar technologies to collect information about your interaction with our Service. You can control cookies through your browser settings and other tools.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@ketosnapai.com
Postal Address: 123 Keto Street, San Francisco, CA 94105, USA